General
Why isn't descaler coming out of the coffee spout?
31 January 2025
Why isn't descaler coming out of the coffee spout?

Does it surprise you too? You are descaling your coffee machine and the descaling solution almost only comes out of the steam nozzle or hot water spout. Shouldn't the descaler come out of the coffee outlet of your machine? We answer this frequently asked

Help! Algae growth in the water tank of your coffee machine
4 November 2024
Help! Algae growth in the water tank of your coffee machine

Did you know that algae can grow in the water tank of your coffee machine? Algae grow in warm, stagnant water. Of course, this doesn't make you happy, so it's better to avoid it. We give you three essential tips to prevent algae growth and explain in thre

How to descale your kettle
25 October 2024
How to descale your kettle

Lime in your kettle negatively affects the taste and it doesn't look fresh. Luckily, descaling your kettle is very easy with these steps. With our Eccellente Quick Descaler, you'll have a spotless kettle again in no time.

How often and when should I descale?
4 October 2024
How often and when should I descale?

The descaling procedure varies from machine to machine. Therefore, carefully read the instructions for use regarding the maintenance of the machine, as well as the instructions given with the descaling agent.

Help! The coffee from my new machine is watery
27 September 2024
Help! The coffee from my new machine is watery

If you have just bought a new coffee machine that uses whole coffee beans, of course you want to try it out straight away and enjoy a delicious cup of coffee. Did you know that it is better not to drink the first 15 cups of coffee from a new coffee machin